This post is part of a series sponsored by AgentSync. ...
What role will insurance play in the future? How can insurers work with customers and parallel industries to create tangible value and make a positive impact on our planet? These are some of the questions answered in the Qorus-Accenture Innovation in Insurance Trends Report, which is out now. I believe that this year’s trends show how insurers and their partners are reinventing themselves to support the evolving needs of their customers, intermediaries and employees. ...
The metaverse is a concept making headlines across the globe, with its application being imagined across all industries. However, until recently, the practical manifestation and future impact of the metaverse was unknown. The newly-released Insurance Tech Vision for 2022 not only defines the metaverse, but contains valuable, timely insights for insurers on how the metaverse is ushering in the next wave of digital change. ...
I am excited to welcome Blackcomb Consultants, a leading independent Guidewire partner in North America, into the Accenture family. ...
While product design—including technology and architecture capabilities—is foundational for carriers to play in the embedded insurance space, strategically leveraging the agent will exponentially increase the likelihood of an embedded product’s success. We believe agents could play a major role in embedded insurance distribution, driving sales and capturing opportunities to cross-sell and upsell. ...
As technology closes the gap between the real and the virtual, it has become more important than ever for carriers to consider how customer needs – and their ability to meet them – are going to evolve. In our recent Accenture Insurance Technology Vision 2022 we outline how the metaverse continuum will impact the industry over the next decade. ...
The insurance industry is experiencing a growing talent shortage. While this challenge has been anticipated, much of the discussion on solutions is often generalized to the entire workforce. But not every job will be impacted in the same way. As insurers grow, some functions will need more support, while others will be better primed to use cognitive technology, like AI, RPA and more. This means some jobs will be replaced by technology, other jobs will be enhanced by technology and other jobs will require more humans (an area where people can shift to, if their job is replaced). ...
A year ago at re:Invent, Accenture and AWS announced a joint investment to accelerate cloud migration and industry differentiation for our clients. Increasing demand in commercial underwriting made insurance the obvious industry to blaze the trail. ...
This post is part of a series sponsored by EZLynx. ...
This year’s InsureTech Connect conference brought together an incredible group of carriers and some of the industry’s most innovative insurtechs to connect over the technology that’s transforming the insurance landscape. ITC provided an opportunity to understand what’s happening in the insurance community right now, what carriers are excited about and what’s next for the industry. I wanted to share a few insights from ITC, including how carriers can take action on the ideas and offerings they learned about at the conference. ...